Refund Policy

Returns. Orders placed incorrectly, or that are no longer required can be returned by the purchaser on request to our customer service department. details for returns are provided on request, and are subject to further terms and conditions outlined prior to accepting any goods back. Shipping of the goods back to our company is the responsibility of the purchaser unless otherwise outlined. Goods returned without prior authorisation will not be accepted / credited. Orders fulfilled incorrectly by Till Roll Manufacturer thetillrollmanufacturer.com will be collected & replaced at no cost to the customer. please notify us in writing within 48 hours of any error with your order to enable us to rectify it accordingly. failure to do so may result in a claim being refused.
Guarantee
If you are unhappy with an item purchased from us, please let us know!! You are our business and if you are unhappy we will make every effort to correct the problem. However, all refunds or returns are entirely at the managements discretion.
Product Quality Guarantee

The Till Roll Manufacturer thetillrollmanufacturer.com prides itself on offering good products and service. If you are unhappy with a product purchased please contact The Till Roll Manufacturer thetillrollmanufacturer.com as soon as possible and we will try to rectify the situation. If you are not entirely happy with your purchase you may return the product, attachments and packaging to ourselves within 7 days of purchase. We will not accept any returns not in original packaging. Please keep all boxes and packaging in event of a fault or any damage must be reported within 48 hours of delivery, we accept no liability after this period. If goods missing or broken please call 01772 440441. Any postage costs for delivery to & from ourselves are billed to customer and cannot be refunded. In case of refund, delivery costs are not refunded. You are welcome to use your own courier, for collection of goods paid in full.

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10% Off !!

On all every first order

All our till rolls are manufactured here in the UK. We pride ourselves on only using the best quality of paper. The cores that we use in our rolls are totally recyclable and made from recycled bottle tops.